Shipping Policy

Shipping Policy

At Lieferalmo, we are committed to delivering your orders promptly and with the highest quality, while providing transparent information regarding shipping and delivery processes.

1. Delivery Areas

  • We offer delivery services within specified and available regions on our platform.

  • The list of serviceable areas is regularly updated and can be viewed through the app or website.

2. Delivery Times

  • Delivery times depend on the type of service and geographic location.

  • Our goal is to deliver orders typically within 30 to 90 minutes for local deliveries.

  • Delivery times may vary due to traffic conditions, order volume, or other factors.

3. Shipping Costs

  • Delivery fees vary based on distance and type of service.

  • Shipping charges are clearly displayed during the ordering process before confirmation.

4. Order Tracking

  • Users can track the status of their orders in real-time via the app or website.

  • Users will be notified promptly of any unexpected delays or changes to delivery times.

5. Order Receipt

  • Users should verify the accuracy of their orders upon receipt.

  • For any issues (incorrect items, damage, missing products), please contact customer support immediately.

6. Delay Policy

  • In case of unexpected delays due to factors beyond our control (weather, traffic), users will be informed as soon as possible.

  • We strive to minimize delays and ensure customer satisfaction.

7. Policy Updates

  • Lieferalmo reserves the right to update this policy at any time, with significant changes communicated to users.