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Privacy policy

Privacy Policy

Introduction

At Lieferalmo, we are committed to safeguarding your privacy and ensuring the confidentiality of your personal data. This policy outlines how we collect, use, protect, and disclose your information when you interact with our platform and services.

1. Data Collection

We collect only necessary and specific personal information required to effectively provide our services, including:

  • Full name

  • Detailed delivery address

  • Contact phone number

  • Information related to your orders and the services we provide

2. Use of Data

Your personal data is used exclusively to:

  • Process and fulfill your orders efficiently

  • Communicate with you regarding your orders and customer support

  • Enhance security and protect the platform from fraud

3. Data Retention

We retain your personal data only for the duration of your account activity or while providing the requested services. Once your account is closed or you request data deletion, all personal information is permanently and immediately removed from our databases.

4. User Rights

You have the right to:

  • Access your personal data at any time

  • Modify and update your information

  • Request permanent deletion of your data

  • Withdraw consent for data processing, understanding that this may affect service delivery

5. Data Protection

We employ state-of-the-art security technologies, including advanced encryption, firewalls, and intrusion detection and prevention systems, to ensure the confidentiality and integrity of your data. Our internal policies and staff training further reinforce our commitment to data protection.

6. Data Sharing with Third Parties

We do not share your data with external parties for marketing or commercial purposes. Data is shared only with essential partners (restaurants, delivery companies, car rental providers) to fulfill your orders, with strict adherence to privacy and security standards.

7. Cookies

We use cookies to enhance platform functionality and personalize user experience. No personal data is collected via cookies without your explicit consent. You can manage cookie preferences through your browser settings.

8. Policy Updates

This policy may be updated periodically to comply with legal requirements and best practices. Significant changes will be communicated via email or notifications on the platform.

9. Contact and Support

For any inquiries or requests regarding your privacy and personal data, please contact us at: