At Lieferalmo, we strive to provide the best services and ensure your complete satisfaction. This Refund Policy outlines the terms and procedures related to order cancellations and refunds.
Users may request to cancel an order only before it begins processing.
Once the order has been processed by the restaurant or partner, cancellation or refund is not possible.
If there is an error on our part or that of our partners (such as incorrect delivery, damaged product, or non-delivery), users may submit a refund request within 24 hours of the order date.
Refund requests are carefully reviewed, and approved refunds will be processed within 7 business days.
Partial refunds may be issued in certain cases depending on the nature of the issue and the company’s evaluation.
Refund requests due to change of mind or dissatisfaction after delivery are not accepted.
This policy does not cover products or services that have been used or consumed.
Refund requests can be submitted by contacting our support team at:
Email: team@lieferalmo.com
Phone & WhatsApp: +1 521 237 1898
Please provide all relevant order details and issue description to facilitate the process.
Lieferalmo reserves the right to update this policy at any time, with notifications sent to users regarding significant changes.
